Geoff,
I think I know what you mean about the way that these clips can fail, and how, when the correct pressure is applied in the right (or wrong) direction, the jess can pull right out of the "gate" of the clips. As an avid rock climber, (lots of sport climbs on lead) I'm acutely aware of what we climbers call "back-clipping"
Check out the section of this video that falls between 2:15 and 3:00
https://www.youtube.com/watch?v=sbgRIGhtezU