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Thread: Thanks Marshall!

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  1. #1
    Join Date
    Dec 2010
    Location
    Royal Center, IN
    Posts
    157

    Default Thanks Marshall!

    I broke the spring clip that holds the antenna closed on my receiver the other day. I called Marshall and a few days later not one, but two clips arrived in the mail. With them were the two screws that hold the clips in place, along with all that was an invoice marked "0$ due, complimentary"! I've used Marshall products for years and will continue to do so; always great customer service but this is over the top!
    Thanks Marshall Radio!
    Adam S in Indiana

  2. #2
    Join Date
    Feb 2013
    Location
    Whitewood, SD
    Posts
    776

    Default

    A few years ago my 216 receiver quit working properly (after many years of use). They overnighted a loaner for me to use at no charge until they could ship me a new unti.
    -John "Q" Lindstrom
    "The road goes on forever and the party never ends" Robert Earl Keen

  3. #3
    Join Date
    Jul 2012
    Location
    East Texas
    Posts
    4,004

    Default

    Wow! Since I use a Marshall receiver, am glad to hear these reports! If I ever need customer service, good to know they will be there! They DID answer questions over the phone years ago for me, on how to do something very specific with the receiver. Good folks and great equipment.
    Deb Davis
    All Things to Make a Person Happy are Here . . . No Matter Where You Are.

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