No problem Rick. I'm sorry. You and I walked through everything I did, to the letter, to download your photo, but I'm using a new smartphone and you're trying to download pictures from your computer. There lies the rub, but I'm not sure how to fix it. It may have something to do with the photo software on your computer.
Fear not! Someone on here will eventually figure it out and help you. There's a generous amount of cerebral energy on this forum!
All my best,